Coast To Coast Medicinals Shipping Information
We also offer a number of Canada Post shipping options for our customers' convenience. Products will be delivered on business days only. We do not offer deliveries on the weekend and/or public holidays.
Please note that if you choose no insurance ("No thanks, I will take the risk") at checkout, we will not be liable/responsible for your lost,stolen,undeliverable, and/or damaged orders. No exception!
Please note, during 420, Provincial and Federal holidays, Calendar season (Nov 15 - Dec 23) and/or during sales orders may be delayed.
All prices displayed on our website are in Canadian Dollars (CA$) and will be charged in Canadian Dollars at the checkout.
DURING SPRING/SUMMER MONTHS WE RECOMMEND PURCHASING ICE PACKS AND/OR THERMAL PACKAGING AND UPGRADING TO XPRESSPOST OR PRIORITY TO HELP KEEP EDIBLES FROM MELTING. Contact us for info.
POSTAGE COSTS & DELIVERY TIMES
|Expedited||$24.99***||*2 - 14 Business Days|
|*** Canada Post Expedited charges start at $24.99 + Canada Wide. During busy seasons and/or if you have a 0 in your postal code items may take longer.|
|XpressPost||$25.99 - $99.95+**||*2 - 7 Business Days|
|* Canada Post XpressPost postage and handling charges start at $25.99 and go up based on package size and destination. During busy seasons and/or if you have a 0 in your postal code items may take longer. During busy seasons, Canada Post does not honor guaranteed times.|
|XpressPost w/Signature||$25.99+**||*2 - 7 Business Days|
|* Canada Post XpressPost w/Signature postage and handling charges start at $25.99 and go up based on package size and destination. During busy seasons and/or if you have a 0 in your postal code items may take longer. Depending on location they may ask for ID instead of signature. During busy seasons, Canada Post does not honor guaranteed times.|
|Priority||$39.99+ **||*1-5 Business Days|
|* Priority rates are marked as $0 on the site as they vary to greatly by weight, size and destination. If you want priority please call/text us so we can get you rates and delivery time based on your order. During busy seasons, Canada Post does not honor guaranteed times.|
|Same Day Delivery||$25.00 - $35.00**||*Same Day - Greater Vancouver Only|
|*Same day delivery on working days only. Vancouver, North Shore and West Vancouver $25, remaining cities $30 - $35 depending on location. Call/Text us.|
|Free Expedited Shipping on Orders over $200 Canada Wide
* For XpressPost delivery, orders must be placed before 12:00pm (PST) on any business day (Monday - Friday)
* Delivery of goods may be delayed due to circumstances such as adverse weather conditions, remote locations, strikes etc.
* Delivery may be delayed during sales, promotional periods and/or holidays.
** Rates based on package size and will be determined at checkout.
Prices shown include GST
Once your order is shipped you will receive an email confirmation of your shipping details which will include a tracking number. Coast to Coast provides real time shipping tracking with all orders, we will send you regular email updates as to where your order is and when it will arrive. You may also track your order in real time by visiting our Order Tracking Page. You can also enter your tracking into Canada Post website.
You should allow between 1 to 14 business days for your purchase to arrive depending on your selected shipping method, once your product has been dispatched from Coast to Coast Medicinals. Orders are usually dispatched within 24 - 48 hours from when we accept your payment, unless you have a custom made and/or pre order. Please note that these times are provided as a guide only and it could take longer during sale, peak or holiday periods. As we are utilising the services of a third party (Canada Post & Purolator) to deliver our products we have no control over delivery times and shipments can be subject to various delays that are outside of our control (such as carrier or shipping delays, weather, etc).
Coast to Coast Medicinals offers delivery within Canada only.
Packages do not ship from our Distribution Center on the following holidays: *
• New Year's Eve
• New Year's Day
• Good Friday
• Easter Monday
• Canada Day
• British Columbia Day
• Labour Day
• Thanksgiving Day
• Remembrance Day
• Christmas Day
• Boxing Day
* When a holiday falls on a Saturday or Sunday, it may be applied to the next business day.
We give you the option to purchase insurance at checkout. Insurance does not cover products from melting during transit. We can add ice packs and/or thermal packaging for an extra fee. Please contact us if you would like this option.
SHIPPING TO NUNAVUT AND NORTHERN QUEBEC
Due to the higher chance of postal thefts when shipping to Northern Quebec and Nunavut. We cannot offer any delivery guarantees to these areas and you will be ordering at your own risk. If your order is stolen or lost, we reserve the right not to replace it. We recommend you select a delivery option that requires a signature as add protection for your order.
ORDER SUPPORT & FURTHER INFORMATION
If there is a problem with your order or you would like further information regarding our postage and deliveries, please contact us at: firstname.lastname@example.org
Updated: Aug 2022